1. Scope This document sets out the general terms and conditions applicable to all services provided by ACOSTA & EVANS HANDLING, S.L. (hereinafter, “Acosta & Co”). Any engagement of services implies full, express and unreserved acceptance of these terms, which shall prevail over any client terms unless expressly agreed in writing by Acosta & Co. Any commercial documents are for information purposes only and shall not be binding unless expressly confirmed.

2. Quality Services shall be provided in accordance with applicable regulations and standard industry practices. The client must notify any claim in writing within 10 calendar days. After this period, services shall be deemed accepted without reservation.

3. Prices and invoicing All prices are stated in euros and exclude applicable taxes unless otherwise indicated. Invoices must be reviewed within 30 calendar days from issuance, after which they shall be deemed accepted.

4. Payment terms, default and penalties Invoices must be paid within the agreed term or within 30 days from issuance. In case of non-payment: (i) late payment interest shall accrue automatically; (ii) an additional 5% penalty may be applied; (iii) the client shall bear all recovery costs; (iv) Acosta & Co may suspend services without notice; (v) all outstanding amounts may become immediately due; and (vi) Acosta & Co may terminate the agreement.

5. Repeat clients and special conditions In case of repeated delays or payment breaches, Acosta & Co reserves the right to modify commercial terms, including requiring advance payment, reducing credit limits or requesting guarantees before providing further services.

6. Service suspension, lien and blocking Acosta & Co may automatically suspend services, block new orders and retain documents or goods in case of non-payment, until full settlement, without liability.

7. Cancellation policy Cancellations notified at least 24 hours in advance shall be free of charge. Otherwise, 50% of the minimum contracted service shall be invoiced.

8. Limitation of liability To the extent permitted by law, Acosta & Co shall not be liable for indirect damages or loss of profit. Total liability shall be limited to the invoiced amount.

9. Governing law and jurisdiction These terms shall be governed by Spanish law. The parties submit to the courts of Santa Cruz de Tenerife.